Terms of Service

Please read these Terms of Service carefully before using our Website.

Last Updated: November 30, 2025

1. Acceptance of Terms

Welcome to the website of CRIMP CONSULTING PTY LTD (ABN: 42657120128), trading as CRIMP ("we", "us", "our", or "Company"). These Terms of Service ("Terms") govern your access to and use of our website at crimp.systems (the "Website").

By accessing or using our Website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our Website.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of the Website after any changes indicates your acceptance of the updated Terms.

2. Description of Service

This Website is an informational platform designed to provide information about CRIMP, our security intelligence platform for critical infrastructure protection. The Website allows you to:

  • Learn about our products and services
  • Request product demonstrations
  • Contact us for inquiries
  • Schedule meetings through our integrated booking system

The Website is informational in nature. Any descriptions of products, features, or services are for informational purposes only and do not constitute an offer to sell or a solicitation to purchase. Actual product features, pricing, and availability may vary and are subject to separate commercial agreements.

3. User Obligations and Acceptable Use

3.1 General Obligations

When using our Website, you agree to:

  • Provide accurate, current, and complete information when submitting forms or inquiries
  • Comply with all applicable laws and regulations
  • Respect the intellectual property rights of CRIMP CONSULTING PTY LTD and third parties
  • Use the Website only for lawful purposes

3.2 Prohibited Conduct

You agree NOT to:

  • Use the Website in any way that could damage, disable, overburden, or impair our servers or networks
  • Attempt to gain unauthorized access to any part of the Website, other accounts, computer systems, or networks
  • Use any automated means (including bots, scrapers, or spiders) to access the Website without our express written permission
  • Transmit any viruses, malware, or other malicious code
  • Interfere with or disrupt the integrity or performance of the Website
  • Collect or harvest any personally identifiable information from the Website
  • Use the Website for any fraudulent, defamatory, obscene, or unlawful purpose
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity
  • Reverse engineer, decompile, or attempt to extract source code from the Website

3.3 Consequences of Violation

Violation of these Terms may result in immediate termination of your access to the Website and potential legal action. We reserve the right to investigate and take appropriate legal action against anyone who violates these Terms.

4. Intellectual Property Rights

All content on this Website, including but not limited to text, graphics, logos, images, videos, software, code, and design elements (collectively, "Content"), is the property of CRIMP CONSULTING PTY LTD or its licensors and is protected by Australian and international intellectual property laws, including copyright, trademark, and patent laws.

The trademarks, service marks, and logos ("Marks") displayed on the Website are the property of CRIMP CONSULTING PTY LTD or third parties. You are not permitted to use these Marks without our prior written consent or the consent of the relevant third party.

You may view, download, and print Content from the Website for your personal, non-commercial use only, provided that you:

  • Do not modify or alter the Content in any way
  • Maintain all copyright, trademark, and other proprietary notices
  • Do not use the Content for any commercial purpose without our express written permission

Any unauthorized use of the Content or Marks may violate copyright, trademark, and other laws and may result in legal action.

5. Third-Party Links and Services

Our Website may contain links to third-party websites, services, or resources (including Calendly for meeting scheduling and Google Analytics for website analytics). These third-party sites are not under our control, and we are not responsible for their content, privacy policies, or practices.

We provide these links for your convenience only and do not endorse or make any representations about third-party websites. Your use of third-party websites is at your own risk and subject to the terms and conditions of those websites.

We encourage you to review the privacy policies and terms of service of any third-party websites or services you visit.

6. Disclaimer of Warranties

THE WEBSITE AND ALL CONTENT, INFORMATION, AND SERVICES PROVIDED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
  • Warranties regarding the accuracy, reliability, completeness, or timeliness of the Content
  • Warranties that the Website will be uninterrupted, secure, or error-free
  • Warranties that defects will be corrected

We do not warrant that the Website or our servers are free from viruses or other harmful components. You are responsible for implementing sufficient safeguards to protect your data and devices.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In such cases, our liability will be limited to the maximum extent permitted by law.

7. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CRIMP CONSULTING PTY LTD, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, revenue, or data
  • Loss of business opportunity
  • Business interruption
  • Loss of goodwill or reputation
  • Any other intangible losses

This limitation applies regardless of the legal theory on which the claim is based (whether contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID US IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM, OR ONE HUNDRED AUSTRALIAN DOLLARS (AUD $100), WHICHEVER IS GREATER.

Some jurisdictions do not allow the limitation or exclusion of liability for certain types of damages. In such cases, our liability will be limited to the maximum extent permitted by law.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.

8. Indemnification

You agree to indemnify, defend, and hold harmless CRIMP CONSULTING PTY LTD, its directors, officers, employees, agents, affiliates, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use or misuse of the Website
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your violation of any applicable laws or regulations
  • Any content or information you submit, post, or transmit through the Website

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claim.

9. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our Website, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

If you have any questions or concerns about our privacy practices, please refer to our Privacy Policy or contact us at privacy@crimp.systems.

10. Governing Law and Jurisdiction

These Terms and your use of the Website are governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law principles.

Any dispute, controversy, or claim arising out of or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia. You irrevocably submit to the jurisdiction of those courts and waive any objection to proceedings in such courts on the grounds of venue or on the grounds that the proceedings have been brought in an inconvenient forum.

11. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid, illegal, or unenforceable provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its intent, or if such modification is not possible, it shall be severed from these Terms.

12. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and CRIMP CONSULTING PTY LTD regarding your use of the Website and supersede all prior or contemporaneous agreements, communications, and understandings, whether written or oral, relating to the subject matter hereof.

13. Changes to These Terms

We reserve the right to modify, amend, or update these Terms at any time in our sole discretion. Changes will be effective immediately upon posting on this page with an updated "Last Updated" date.

It is your responsibility to review these Terms periodically. Your continued use of the Website after any changes indicates your acceptance of the updated Terms. If you do not agree with the modified Terms, you must immediately stop using the Website.

Material changes to these Terms will be communicated through a notice on our Website or via email where appropriate.

14. Termination

We reserve the right to terminate or suspend your access to the Website at any time, with or without notice, for any reason, including but not limited to:

  • Violation of these Terms
  • Fraudulent, abusive, or illegal activity
  • Extended periods of inactivity
  • Technical or security reasons
  • At our sole discretion

Upon termination, your right to use the Website will immediately cease. The provisions of these Terms that by their nature should survive termination (including but not limited to intellectual property rights, disclaimers, limitations of liability, and indemnification) shall survive termination.

15. Contact Information

If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us:

CRIMP CONSULTING PTY LTD

ABN: 42657120128

Email: legal@crimp.systems

Address: PO Box 17, Annandale NSW 2038, Australia

Website: crimp.systems

We will make every effort to respond to your inquiry in a timely manner.

16. Acknowledgment

BY USING THIS WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE AND OUR PRIVACY POLICY. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE WEBSITE.